The full loop
Six steps from first contact to closed loop
Customer submits an enquiry
A potential customer fills out a form on your website — a quote request, contact form, or booking page. Their details are captured instantly into your dashboard.
Works via website form, email, or SMS. No manual data entry.
AI reads and understands the request
The agent analyses the customer's name, service type, preferences, urgency, and any notes they provided. It understands context — not just keywords.
Powered by OpenAI. Works across all your industries and service types.
AI drafts a personalised reply
A tailored message is written for that specific customer — referencing their service request, property details, or preferences. Not a template. A real reply.
Under 120 words. Friendly and professional. Matches your business tone.
You review and send — or it goes automatically
The draft appears in your operations dashboard. You can send it as-is, edit it, or configure the system to send automatically for routine enquiries.
One click to send. Full audit trail in the inbox.
Agent follows up on schedule
After the first reply, the agent keeps working. Appointment reminders go out 24 hours before. Post-service upsells trigger after job completion. Rebooking nudges go at the right interval.
Set once. Runs forever. Every customer gets followed up.
Customer replies route back into the inbox
When customers respond — by email, SMS, or web — their reply lands in the unified inbox, linked to the original conversation and customer record.
Full conversation history. No lost threads.
The agents
Four specialised agents — each with a clear job
Quote & Enquiry Agent
Handles all inbound enquiries. Reads the request, generates a reply draft, and routes the lead into the pipeline.
Triggers when
New website form submission
Email enquiry received
SMS from new number
What it does
Personalised reply draft
Lead record created
Status set to contacted
Reminder Agent
Monitors upcoming appointments and sends timely reminders to customers with the right details — team, time, access instructions.
Triggers when
Job scheduled within 24 hours
Seasonal service date approaching
Booking confirmed
What it does
Appointment reminder sent
Access instructions included
Customer can reply to update details
Follow-up & Upsell Agent
Fires after a job is marked complete. Confirms the work was done, invites feedback, and suggests one relevant add-on based on customer preferences.
Triggers when
Job status set to complete
Service cycle reached
Post-visit interval passed
What it does
Completion confirmation sent
Review request included
Upsell suggestion personalised to customer
Rebooking Agent
Tracks client visit cadence and sends a warm rebooking nudge when the expected return window arrives — without being pushy.
Triggers when
Time since last visit threshold
Loyalty interval reached
Service cycle reminder
What it does
Personalised rebooking message
Suggested next service included
Response routes to booking flow
Try it live
See the agent in action for your industry
Ready to get this for your business?
We build and deploy this for you — on your domain, your server.
One-time setup. Small monthly hosting fee. Your own AI-powered operations system running 24/7.